We understand that plans can change. To be fair to all our guests and to account for the costs we incur in preparing for your trip, our refund policy is based on the date we receive your written cancellation notice.

The following refund percentages of the package price will apply:

30 days or more before the departure date: We will refund 50% of the package price.

15 to 29 days before the departure date: We will refund 25% of the package price.

7 to 14 days before the departure date: There will be no refund.

Important Notes

All cancellation requests must be made in writing via email. The date of the email will be considered the official cancellation date.

Please allow 7 business days for the refund to be processed and appear in your account.

No refunds will be provided for any services that are not used after the trip has started.